Freight Operations Supervisor - North Co.
Dublin Permanent | Full-Time | Mon-Fri, 9:00-5:30 Our client, a leading international logistics provider, is seeking an experienced Freight Operations Supervisor to oversee their Air & Ocean Import/Export function.
This is an excellent opportunity for a motivated and people-focused leader to step into a key operational role within a growing organisation.
? The Role As Freight Operations Supervisor, you will manage the day-to-day performance of the Air/Ocean team, ensuring operational excellence, strong internal communication, and adherence to industry and company standards.
You'll champion best practice, drive efficiencies, and support a high-performing team environment.
Key Responsibilities Team & Operational Leadership Supervise daily Air and Sea freight operations.
Lead, motivate, and support the import/export team.
Identify process improvements and implement efficiencies.
Maintain and update SOPs to ensure full team compliance.
Support KPI reviews, performance discussions, and objective setting.
Uphold company policies around quality, safety, environment, and compliance.
Freight Operations Coordinate Air & Ocean Import/Export shipments.
Oversee customs handling through in-house brokerage.
Arrange transport; liaise with airline handlers and shipping line agents.
Ensure accurate milestone updates and data integrity within systems.
Manage customer and accounts queries promptly and professionally.
Oversee billing accuracy across all shipments.
Negotiate rates and maintain strong relationships with partners and clients.
Skills & Experience Required Essential 3-5 years' freight forwarding experience (Air & Ocean).
Dangerous Goods handling experience.
Proven supervisory or team lead background with strong people-engagement skills.
Excellent knowledge of customs procedures and international shipping regulations.
Systems experience (Cargowise / Azyra).
Excellent communication, time management, and organisational skills.
Ability to work under pressure and meet deadlines.
High attention to detail and strong documentation accuracy.
Proficient in Microsoft Office (Excel, Word, Outlook).
Desirable Experience with Life Science or temperature-controlled cargo.
Knowledge of AEO compliance and CAPA processes.
Formal logistics or supply chain qualifications.
Benefits: Bonus Scheme Five weeks of Annual leave Career Development Pension Service Awards and Benefits Why Apply? This is a superb opportunity to join a respected logistics brand where you'll play a central role in shaping and developing the freight team.
If you thrive in a busy environment and enjoy leading people while keeping operations running smoothly, apply now.
Skills: Freight Operations Import Export Supervisor Logistics Benefits: Bonus scheme pension parking