Overview
Site Operations Manager - Monread Fare at Lidon Group. This senior leadership role has overall responsibility for the operation of the Monread Fare forecourt services facility, a leading fuel, convenience and fast & fresh food location in County Kildare.
Responsibilities
* Provide operational leadership for the site to meet KPIs, customer service standards and financial targets.
* Lead, develop and manage a motivated team across all store functions, including front-of-house and food service operations.
* Collaborate with off-site group functions such as finance, HR, maintenance, marketing and fresh food expertise to support site performance.
* Ensure compliance with relevant Health & Safety and HACCP regulations; maintain high standards of site presentation and operation.
* Drive sales, front-facing brand presence and customer engagement, acting as a strong ambassador for the business.
* Recruit, retain and develop talent, managing performance and fostering a positive work environment.
* Monitor and respond to operational challenges in a fast-paced, 24x7 environment.
* Apply commercial and financial acumen to guide decision-making and site development initiatives.
Qualifications and Skills
* Minimum of five years senior management experience.
* Excellent people management and communications skills.
* Experience in talent acquisition, retention and staff development.
* Customer service focused with the ability to deliver under pressure.
* Strong leadership, organisational and strategic thinking abilities.
* Familiarity with Health & Safety and HACCP regulations.
* Strong sales, marketing and PR awareness and front-facing acumen.
* Attention to detail and a commitment to high standards in site presentation and operation.
Employment Details
* Job type: Full-time, permanent site-based position on a flexible five days over seven working arrangement.
* Salary and benefits negotiable.
Monread Fare is part of the Lidon Group, a family-owned group operating since 1954, with interests in motor dealerships, agricultural machinery and forecourt convenience with fresh food and beverage offerings. Monread Fare encompasses several outlets, including Chopped, Zambrero, Papa John’s, Chicken Guys, Insomnia, Off Beat Donuts and Spar, with a team focused on delivering exceptional customer service and a high-quality, convenient experience.
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