Windows Server Administrator Role
A dynamic and innovative role has become available within our IT team, supporting the delivery of healthcare services to millions of people around the world. As a Windows Server Administrator at Optum, you will play a crucial part in ensuring the stability and performance of our client applications and infrastructure.
About the Role:
We are a global organization that delivers care, aided by technology, to help people live healthier lives. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. Our teams are dedicated to modernizing the healthcare system and improving the lives of people and communities.
The successful candidate will be responsible for installing, configuring, maintaining and deploying applications in support of the organization's business needs. This will include maintaining production (PRD) and non-production (non-PRD) Hyperspace/Hyperdrive environments, as well as other client and end-user facing applications for the Epic Electronic Health Records platform.
Key Responsibilities:
1. Install, configure, maintain and deploy the client and other delivery infrastructure components on Microsoft Windows based virtual servers
2. Deploy and test Windows operating systems including virus updates, patches and performance tuning
3. Maintain and support Epic production (PRD) and non-production (non-PRD) services like Hyperspace and Interconnect and the related services
4. Help manage the Change Control processes for all client application environment build migrations and infrastructure upgrades
5. Monitor system performance as part of daily operational requirements
6. Assist in review system / application logs verify completion of scheduled jobs, including system backups
7. Review incident tickets and notes and apply routine upgrades to client applications and back-end services
8. Assist in integrating other applications using web services
9. Implement system high availability strategies and mechanisms
10. Develop disaster recovery procedures
11. Troubleshoot and diagnose application issues and implement solutions
12. Ensure client's application and infrastructure changes are communicated to the necessary teams across the enterprise
13. Define, create user accounts, profiles, roles and maintain required audit information
14. Work closely with database, environment/infrastructure and internal/external enterprise security teams
15. Provide on-call support for production performance/availability or other critical issues
This is an exciting opportunity to work with cutting-edge technology and be part of a dynamic team that is shaping the future of healthcare.
Requirements:
* Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
* Experience working with Windows Administrator or Citrix
Prior certifications on Microsoft Administrator (any) or CompTIA A+ are highly desirable, as are experience working with Epic Systems, Cloud Platforms (Azure or AWS), and in an entry-level role or at a helpdesk.
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
UnitedHealth Group is committed to diversity and inclusion, creating a healthier atmosphere for everyone. We believe that everyone deserves the opportunity to live their healthiest life, regardless of background or circumstances.
Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.