Job Title: IT Infrastructure Manager
We are seeking an experienced professional to lead the delivery and resilience of IT infrastructure services in our Dublin office. This is a key role in ensuring compliance with DORA, while managing infrastructure across on-premises and cloud platforms.
About the Role
This full-time, permanent position involves governance of third-party providers and managed services to ensure consistent, high-quality delivery. The role reports to the Head of IT Operations and requires strong analytical and problem-solving abilities.
Key Responsibilities:
* Develop, maintain, and test disaster recovery and business continuity plans, ensuring alignment with DORA and other regulatory frameworks.
* Oversee enterprise backup solutions and storage infrastructure, ensuring secure, compliant, and recoverable systems.
* Ensure availability, performance, and security of network infrastructure (LAN, WAN, VPN, firewalls).
* Manage Microsoft 365 platform including Exchange Online, Teams, SharePoint, Intune, and associated compliance/security features.
* Manage relationships with third-party vendors and managed service providers, including contract performance, SLA adherence, service reviews, and escalation handling.
Requirements:
* Certifications such as ITIL, Microsoft (Azure/M365), Cisco, or ISO 27001 are advantageous.
* 5+ years experience managing IT infrastructure in a regulated financial services environment.
* Strong knowledge of DORA, IT risk and resilience, and business continuity standards.
* Experience working with third-party vendors and MSPs, with a focus on performance management and governance.
Benefits:
This role sits within the Manager/Specialist pay grade in the IT department and offers a range of benefits, including opportunities for career growth and development. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career.