Join to apply for the Community Engagement Worker role at Merchants Quay Ireland
Join to apply for the Community Engagement Worker role at Merchants Quay Ireland
Job Title: Community Engagement Worker
Responsible to: Deputy Head of Day Services/Service Coordinator
Responsible for:Engaging with the Community (clients, neighbours, and local businesses) in reducing anti-social behaviour and issues relating to substance misuse and homelessness associated with street activity.
Reports to: Community Engagement Coordinator
Objective: To work within the Merchants Quay mission by working as a collaborative community to reduce the harm caused by addiction and homelessness, minimising the impact of Merchants Quay services on the local community, including anti-social behaviour and community engagement
Contract type: Permanent
Location: Open Access Service, Merchants Quay, Dublin 8.
Hours: 37.5 hours per week
Salary: Starting €33,860
Responsibilities
* Cultivating positive relationships with internal and external stakeholders by Operating within the different areas/roles within the service, advice and info, drop-in reception, and door.
* Developing relationships with the Gardaí.
* Building relationships with neighbours, regular meetings, and “check-ins”, addressing issues presented concerning Merchants Quay clients i.e. Trespassing, public injecting, loitering.
* Building relationships with the MQI client group, communicating effectively, in a sensitive, non-judgmental, and respectful way.
* Engage with clients of MQI services, dealing with challenging behaviour.
* Being a visible presence on the street during the service's opening hours.
* To upkeep/maintain the outside of the building, picking up Litter and drug paraphernalia.
* Monitoring the queuing area as required.
* Drug/Syringe pick up in surrounding areas as well as responding to calls to pick up/clean drug-related litter.
* Information, referral to harm reduction and other appropriate services.
* Ensure compliance with organisation policies to ensure consistent delivery of services and maintenance of quality standards including:
* Fire
* Health and Safety
* Confidentiality
* Needs assessment, key working, and care planning.
* Boundaries
* National Standards for Safer Better Healthcare
Administration
* Recording data which will be used in the preparation of reports, statistics, and other information/Service Manager/or the Head of Day Services.
* Participate in regular supervision.
* Carry out administrative procedures under organisation policies.
Collaboration
* Working jointly in collaboration with the Merchants Quay Open Access Services.
* Engage with other team members, support colleagues, participate in meetings as required, and be open to reasonable requests from the Service Coordinator/Lead Worker to ensure effective working relationships.
* To work as part of the team with regular and consistent communication, participating actively in all team meetings and supporting the ethos.
* Reporting to the MQI Community Engagement Coordinator for individual support, supervision, and performance appraisal working within the parameters of the National Standards for Safer Better Healthcare, HR and H&S policies and procedures.
This is not an exhaustive list of responsibilities and duties.
Person Specification
* Have a Level 7 Social Care or similar field qualification.
* 12 months experience or part-time equivalent working in a similar low-threshold environment.
* Understand issues relating to National Standards for Safer Better Healthcare- an understanding of issues relating to (homelessness, mental health, and substance misuse) MQI target group, their circumstances and vulnerability.
* Experience in dealing with de-escalating difficult situations, including but not limited to managing challenging behaviour.
* Experience working in a security role is desirable.
If you are interested in applying for this role, please click the link below.
/merchants-quay-ireland/jobs/32027/community-engagement-worker-dublin
This role will be open until positions are successfully filled.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Non-profit Organizations
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