Transform Customer Experiences with Digital Expertise
Job Description
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As a Digital Advisor, you will play a pivotal role in enhancing customer experiences and driving digital transformation. This entails helping customers navigate the transition to newer technologies, ensuring seamless integration of our app, website, and other services across Branches and community events.
Your primary responsibilities include:
1. Empowering customers by providing guidance on digital products and tools.
2. Leveraging your expertise to champion digital adoption, fostering an environment where customers feel confident in embracing new technologies.
3. Maintaining strong relationships with customers through proactive support, continuous learning, and adaptable problem-solving skills.
4. Contributing to the growth and development of our team by sharing knowledge and best practices.
Required Skills and Qualifications
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The ideal candidate should possess:
1. A passion for digital innovation and adoption.
2. Excellent communication and interpersonal skills.
3. The ability to work effectively in a dynamic environment.
4. Demonstrated experience in advising customers on digital products.
Benefits
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We offer a comprehensive benefits package that includes:
1. A competitive salary and excellent pension contributions.
2. 23 days annual leave and flexible working arrangements.
3. Ongoing training and professional development opportunities.
4. A supportive and inclusive work environment.