Job Description
We are seeking a talented individual to join our team as a Claims Handler. This is an exciting opportunity to work in the insurance industry and make a real difference in people's lives.
In this role, you will be responsible for reviewing and assessing claims, providing updates to customers, and working with service providers to progress claims towards settlement. You will also have the opportunity to support more experienced colleagues in handling complex cases and deliver high standards of quality.
* Review and assess claims to ensure fairness and efficiency
* Communicate with customers over the phone to provide updates and resolve issues
* Work with service providers to progress claims towards settlement
* Support more experienced colleagues in handling complex cases
Requirements
To be successful in this role, you will need to have:
* A confident and professional phone manner
* The ability to communicate effectively with customers
* Experience with Microsoft Word and Excel is desirable but not required
Benefits
This role offers a competitive salary, opportunities for professional development, and a dynamic work environment. We also offer a range of benefits including flexible working arrangements and access to training and development programs.
About Us
We are a purpose-driven business that values diversity, inclusion, and respect. Our culture is built on five core values: Integrity, Respect, Customer-Driven, Excellence, and Generosity. We believe in creating a workplace where everyone feels valued and supported, and we encourage collaboration and innovation across all levels of the organization.