Unlock Your Sales Potential
Our company is currently seeking a highly motivated and results-driven Inside Sales Agent to join our team. As an Inside Sales Agent, you will play a critical role in growing our residential customer base in Ireland through multi-channel sales and customer-retention campaigns.
This is a permanent opportunity that requires individuals who are passionate about interacting with customers, have excellent sales, business development, and customer engagement experience, and want to bring their capabilities to the next level.
Main Responsibilities:
* Outbound Sales & Retention calling to our residential market
* Renegotiating customer contracts digitally and over the phone
* Minimising Customer Churn by promoting our excellent product range
* Managing Inbound Customer Sales and Renewal calls
* Identifying and closing Cross Selling opportunities
* Re-engaging with and re-activating lost customer accounts
* Enhancing our Customer First culture through professional engagement
Flexibility to assist other sales areas of the company is essential.
Key Requirements:
* 1-2 years of experience in a similar position within the energy sector, with a strong emphasis on outbound phone-based sales
* Third-level education preferred
* Strong IT skills, particularly in Microsoft Excel
* Solid understanding of digital sales and social selling
* Excellent communication skills, a strong customer focus, and exceptional negotiation skills
The successful candidate must be driven, ambitious, and eager to make a positive impact through their work.
Why Work With Us?
* We offer a warm and welcoming environment, valuing our people and their input into the business
* Collaborative workplace where everyone feels included and heard
* Competitive Salary, Defined Pension Contribution, Healthcare Allowance, Staff discounts, Hybrid work options, Health and Wellbeing Supports, Learning and Development Opportunities
Flogas is an equal opportunity employer, committed to creating an inclusive environment for all employees.
Essential Skills:
* Attention to detail
* Communication
* Driven