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Duty manager

Dunboyne Castle Hotel & Spa
Duty manager
Posted: 11 January
Offer description

Job DescriptionLocation:Dunboyne Castle Hotel & Spa, Maynooth RoadJoin our fabulous team at Dunboyne Castle Hotel & Spa as a Duty Manager.The Duty Manager is an exciting role that involves providing comprehensive support across all departments to ensure our operation runs smoothy and our guests experience a high quality stay.About UsDunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle was acquired by Mr. Thomas Röggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harvey's Point, Mount Wolseley & Aghadoe Heights.As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career.Role & ResponsibilitiesAll our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:To work closely with the wider management team to assist with the daily running of the Hotel, ensuring the delivery of excellent guest service from all operational departments.Work along side the floor teams during a variety of functions & give direction to ensure a smooth and consistent delivery of service.To ensure any customer complaints are dealt with promptly and efficiently.To have full knowledge of the Hotel and all its departments.Supervise and provide support to the front of house teams daily.To ensure that all our customers receive the highest quality of service.Assist in the management, training, and development of all the F&B teams, ensuring objectives are regularly monitored and always achieved.Assist with performance management issues, ensuring they are always dealt with efficiently and professionally.RequirementsAbout The RolePrevious experience in a supervisor or management role within the hospitality industry is requiredThe ideal candidate must be available to work both day and evening shiftsThe ideal candidate must be able to work any five days per week including weekends and public holidaysPerks & Benefits of working at Dunboyne Castle Hotel & SpaWe Offer The Below To All Our Team MembersA welcoming & supportive team environmentOpportunities for development within the Hotel & wider Windward GroupMeal on dutyRefer a friend schemeStaff discounts throughout the Hotel & its sister propertiesComplimentary car-parkingEmployee Assistance ProgrammeDigital Wellness ProgrammeCompetitive Salary & hourly ratesTeam awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat daysAbout Windward ManagementDunboyne Castle Hotel & Spa is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join us today as a Duty ManagerSkills NeededHospitalityAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Required CriteriaPrevious experience in a supervisor or management role within the hospitality industry is requiredThe ideal candidate must be available to work both day and evening shiftsThe ideal candidate must be able to work any five days per week including weekends and public holidaysHigh level of spoken EnglishDesired CriteriaClosing DateFriday 30th January, 2026Contract TypefulltimeSalaryBased on Experience

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