Service Role: Job Requirements
* Greet customers in a friendly and professional manner, both face-to-face and over the phone.
* Assist customers with booking service and repair appointments.
* Support the preparation and explanation of job cards, estimates, and invoices.
* Communicate with workshop staff to ensure accurate information is relayed to customers.
* Keeper customers updated on the progress of their vehicles.
Qualifications and Skills
Our ideal candidate will have:
* Prior experience in a service advisor or customer-facing role.
* Strong organisational and time management skills, with the ability to handle multiple tasks and prioritise effectively.
* Proficient in Microsoft 365.
* Attention to detail and accuracy in all tasks.
* Problem-solving and decision-making abilities.
Benefits
We offer a competitive salary package and opportunities for career advancement. If you are looking to make a move and have the relevant experience, please apply today.
About You:
Skills: Good communication skills strong administrative organisational and planning abilities