Direct message the job poster from Response Informatics
As a Ruby on Rails Software Engineer, you will be responsible for hands-on
coding, design, requirements elicitation and refinement, technical
documentation, production support, unit testing, quality assurance, and
performance optimization. This is a dynamic and impactful role where you can
leverage your expertise to make a significant difference. We encourage
innovation and the adoption of new technologies to continuously improve our
processes and the tools we use to deliver excellence.
Responsibilities
* Investigate, diagnose, and resolve complex technical issues in our
Ruby on Rails applications, often under pressure and within tight deadlines.
* Serve as a point of escalation for critical customer-facing and
internal executive-level support requests, ensuring clear communication and
timely resolution.
* Write clean, maintainable, and well-documented Ruby on Rails code.
* Design, develop, and deploy scalable and reliable solutions to
address support issues and prevent future occurrences.
* Collaborate with cross-functional teams (e.g., product, engineering,
QA) to identify root causes, implement fixes, and improve overall system
stability.
* Contribute to the development of tools and processes to improve
support efficiency and effectiveness.
* Participate in code reviews to ensure code quality and adherence to
best practices.
* Proactively identify and address potential performance bottlenecks
and scalability issues.
* Effectively communicate technical concepts and solutions to both
technical and non-technical audiences.
* Mentor junior engineers and contribute to the team's knowledge base.
* Participate in on-call rotation as needed.
Key Qualifications
* Proven Experience: 5+ years of professional experience in Ruby on
Rails development, with a strong understanding of Rails best practices and design patterns.
* Support & Escalation Expertise: Experience handling critical
customer-facing and internal executive-level escalations, demonstrating strong problem-solving and communication skills.
* Cloud Architecture: Demonstrated experience designing, building, and
deploying highly scalable cloud-based architectures (e.g., AWS, Azure, GCP).
* Database Proficiency: Experience with relational databases (e.g.,
PostgreSQL, MySQL) and NoSQL databases (e.g., Redis, MongoDB).
* DevOps Knowledge: Familiarity with DevOps principles and tools,
including CI/CD pipelines, containerization (Docker, Kubernetes), and
infrastructure as code (Terraform, CloudFormation).
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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