ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit JOB DESCRIPTION SUMMARYThe Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease.JOB DESCRIPTIONKey Role Responsibilities:Works as part of a team, supporting and respecting other team members to deliver exceptional resident livingResponds to all incoming sales enquiries in a timely manner in line with set targetsInitiates proactive outbound contact to convert lead generation and existing database contacts as above.Actively understands, updates and improves knowledge of community, amenities, units and local area features.Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.Plans and organises daily activities to maximise the time to achieve targeted leasing numbersConverts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.Supports all communities including cross selling based upon potential resident requirements.Follows up on receipt of required documentation, contract returns and processes payments.Manages cancellations in line with targets, and can negotiate a compromise where requiredUndertakes marketing activities to promote the property and monitors competitor activitySupports on site activity such as property tours, events and renewals as requiredPeriodically lead morning huddles with the broader Sales teamEnsure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platformsTriage non-sales enquiries and ensure they are managed in a professional mannerOrganisational Responsibilities:Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.About YouExcellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment.The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targetsEvidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detailCulturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.A team player who is evidently approachable and welcomingProactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.Proficient at using online and web tools/resources for gathering and presenting research and informationFluent English verbal and written communication skillsAdditional language skills are desirable