Property Claims Handler
Zurich Insurance Europe, AG is hiring for a Property Claims Handler to join our Claims Team.
The successful candidate will have strong organisational and communication skills, seeking to develop or further advance their career in Claims.
Main Responsibilities:
* Pursue resolution of recovery claims by investigating and evaluating legal liability and determining and delivering the case strategy.
* Delivery financial targets by proactively managing a portfolio of claims, across various lines of business, to maximise recovery options.
* Work collaboratively with claims adjusters/vendors/customers or other vendors and stakeholders to secure information required
* Obtain and record necessary information to the case by communicating with customer, witnesses, legal experts and other Stakeholders as required.
* Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence.
* Bring files to resolution by participating/leading file negotiations, arbitrations and or litigation
* Adhere to local regulatory and governance requirements throughout the life of the claim.
* Support project work and ad hoc duties as required.
Skills and Experience:
We are looking for individuals who possess the following skills and experience:
* A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification
* Applicants should hold or have the desire to pursue a Certificate in Insurance Practice (CIP) and/or Association of Insurance Institute ACII qualification.
* Strong customer service skills focused on the delivery of quality customer service
* Strong verbal and written communication skills
* Be able to prioritise and work to deadlines
* Desire to learn and be flexible to business change
* Ability to recognise and understand appropriate legislative regulations
* Working at all times lawfully and in accordance with pre-defined regulatory compliance
* Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills
* Ability to work within a team environment focused on the achievement of both individual and team goals
* An innovative approach to work, training and problem solving
* Ability to multi-task
* An enthusiastic and flexible approach that includes the ability to self-motivate
* Quick learning capabilities and an aptitude for understanding the variable elements of insurance products
* High level IT and administration skills
* Ability to resolve customer problems
About Us:
At Zurich Insurance Europe, AG we offer a wide range of general insurance and life insurance products and services.
* Primary work location is Wexford or Dublin based but occasional travel may be required to other Zurich locations.
* We offer a variety of benefits including: Training & development opportunities; Staff Pension Scheme; Free on-site parking; Sports and Social Club; Bike to work/Tax Saver; Bicycle Parking & Shower Facilities; and more.
If you value an exciting and varied working environment and meet the above requirements, then we would like to hear from you.
Our Culture:
We foster a culture of diversity and inclusion.
We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc.
Join us and be part of this culture.
Together we are committed to delivering on our purpose - Let's Create a Brighter Future Together