Overview
Location: Dublin 15
Reporting to: Head of Operations
We are recruiting on behalf of our client for an experienced General Manager to oversee the day-to-day operations of a busy golf and leisure facility in Dublin 15. This role will take full responsibility for golf operations, food & beverage, facility management, and overall business performance. The successful candidate will also play a key role in member engagement, event delivery, and driving commercial growth.
Key Responsibilities
Strategic Planning
Work with department heads to develop and deliver short, medium, and long-term plans
Identify opportunities for improvement, investment, and growth
Monitor budgets, revenue, and costs across all areas of the business
Produce regular KPI reports covering financials, stock, and HR performance
Work closely with the Finance Manager and Head of Operations to ensure accurate reporting
Drive profitability and ensure all departments meet performance targets
Facility Management
Oversee maintenance and upkeep of all clubhouse and facility assets
Ensure full compliance with Health & Safety regulations and procedures
Team Leadership & Stakeholder Management
Lead, motivate, and develop a multi-disciplinary team (10+ staff)
Build strong relationships with internal teams, committees, and stakeholders
Support a positive and high-performance working environment
Food & Beverage
Oversee F&B operations, ensuring cost control and revenue targets are achieved
Work with department leads to develop and deliver an annual F&B strategy focused on customer experience
Customer Experience
Ensure consistent delivery of excellent customer service standards
Drive innovation and introduce new ideas to enhance the member and guest experience
Events & Membership
Manage club events and corporate golf days
Support initiatives to attract new members and retain existing ones
Requirements
Minimum 4 years’ experience in a senior management role
Experience managing multi-department operations (hospitality, leisure, or similar)
Strong financial and budget management experience
Proven ability to lead and develop teams
Experience within Food & Beverage operations
Strong stakeholder and relationship management skills
Golf industry experience is an advantage but not essential
Strong leadership and team management
Excellent communication and interpersonal skills
Commercial awareness and problem-solving ability
Highly organised with strong attention to detail
Ability to work in a fast-paced, multi-functional environment
Resilient, proactive, and results-driven
Working Hours
5 days over 7, based on-site
Weekend work required (approx. 2 weekends per month during peak season, with flexibility off-season)
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