Job Overview
A career opportunity has arisen for an experienced Hotel Operations Supervisor to join our hospitality team. As a key member of the hotel management team, you will be responsible for overseeing the day-to-day operations of the restaurant and ensuring that all guests receive exceptional service.
Main Responsibilities:
* Oversee daily restaurant operations including breakfast, lunch, dinner and events.
* Collaborate with the Head Chef and F&B Manager on menu planning and food service standards.
* Lead, train and manage a team of staff.
* Manage rostering, ordering and departmental financials.
* Evaluate HACCP compliance and general food service duties.
* Prioritize delivering an outstanding guest experience through excellent customer service.
* Participate in Duty Manager shifts when required.
Necessary Requirements:
* 2–3 years' experience in a similar role in a 3*/4* hotel or high-volume restaurant.
* Strong knowledge of food service, hospitality operations and industry standards.
* HACCP certified and fluent in English (spoken & written).
* Excellent leadership, communication and multitasking skills.
* A team player with a proactive attitude and flexible availability.