* Events, Meeting Rooms & all hospitality spaces must be presentable and 'show ready' at all times, whether set for use or reset as per the Salesforce design* Execute all organised requests across all Events & Hospitality functions (including but not limited to Events, Meeting Room bookings, Guest Services, Ohana Floor etc.)* Follow processes correctly for all deliveries & catering* Adhere to local legislative and Salesforce H&S protocols* Serve & clear catering as required, executing a high level of creative design where possible* Have a deep understanding of dietary allergens & intolerances, being able to use this knowledge if asked from employees/guests* Ensure vendor equipment is kept organised and is returned in the same condition as when it is delivered to Salesforce (where required)* Back of house operations are maintained in a presentable & organised manner at all times (ie. storage spaces, goods lift spaces, pantry areas etc)* Ensure furniture moves and resets are carried out as required, this involves a high demand of lifting & shifting heavy items, including equipment & furniture* Manage last minute/urgent requests in a timely manner and problem solve challenges as required* Execution of required tasks as per the Events Assistant Team Lead* Ensuring maintenance issues are logged and ticketing system and escalated as appropriate* Be proactive in communicating to the Team lead and helping to find solutions when needed* Ensure hands on training is applied, particularly to ensure Salesforce property is cared for and maintained as much as possible (ie. furniture, equipment)* Be a key player in the Salesforce ERT program, responding to emergencies on behalf of Salesforce and the Workplace Services team* Ensure a high level of customer service is given by the whole team at all times* Flexible approach to demand and working hours (possibly involving evenings and weekends)* Work closely with the respective Events & Hospitality teams on a daily basis* Establish a solid relationship with the logistics & deliveries team* Daily contact with potential and existing customers, it is vitally important that the right impression of Salesforce is expressed at all times* Daily contact with Salesforce employees at all levels, it is important that we offer the same high level of customer services to them as we do to all guests* Regular contact with external vendors* Work closely with the Janitorial team on the ground, ensuring spaces are clean & tidy* **Remain smart/polished at all times*** Ensure professional personal presentation at all times (including body language etc.)* Exude a friendly, smiley and bubbly demeanour to every customer* Have a charismatic demeanour that delivers warmth, charm and professionalism in every aspect of the role* Preferred Hospitality/ Events experience particularly in Front of House/Operational role* Highly organised and excellent time management* Strong Customer service background in a fast paced environment* Intermediate-advanced IT skills (G-mail and Google docs preferred but not essential)* Fluent English required* Proactive and positive attitude* Team player & problem solver* Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy* Excellent multi-tasking, project management and organisational skills* Ability to work in a fast-paced environment and meet deadlines* Great motivator* High attention to detailAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.
We help our people thrive, grow meaningful careers and find a place where they belong.
Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
For further information, visit .
#J-*****-Ljbffr