Job Title: Customer Support AdministratorLocation: LimerickRemuneration: € €17.25 per hourContract Details: Temporary ongoing, dependant on client requirementsResponsibilities:Support the company's clients with order and service Deliver pre and post-sales support to customers and channel partnersPrepare accurate quotations in line with company standardsConduct analysis and reporting, including weekly updates for customersManage quality returns and coordinate with repair centresResolve post-sales issues related to orders, delivery, and paymentsValidate data across reports for sales representatives and customersTake on assigned projects and adapt responsibilities to meet goals Position Overview:We are on the lookout for a detail-oriented and proactive Customer Support Administrator to join our dynamic team As the first point of contact for customer inquiries related to RFQs, sales orders, and RMAs, you will play a crucial role in ensuring customer satisfaction and effective communication. Qualifications:Experience in a customer support or account coordination roleStrong analytical and technical skills to manage complex projectsExcellent written and verbal communication skills in EnglishFamiliarity with Microsoft Dynamics 365 is preferredDemonstrable organisational skills and ability to work independentlyCapability to plan and implement new technologies as requiredWhat We Offer:A dynamic work environment within a well-established organisationOpportunities for professional development and growth A culture that values collaboration, innovation, and excellenceEqual Opportunity Employer:Our client is an Equal Opportunity/Affirmative Action employer, ensuring a workplace free of discrimination or harassment.Desired Skills and ExperienceData EntryAdministrationCommunicationOrganisationalCRMAdecco Ireland is acting as an Employment Business in relation to this vacancy.