About the Role:
As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You'll Do:
* Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
* Implement improvements for preventive maintenance programs on an ongoing basis. Maintain effective building-specific maintenance and safety procedure manuals.
* Coordinate maintenance efforts with outside contractors, tenant finish personnel, and technicians.
* Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with the latest technology trends.
* Guide ongoing communication with tenants, clients, owners, facility management team, and vendors.
* Respond to emergency situations and customer concerns.
* Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
* Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
* Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
What You'll Need:
* Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.
* Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
* Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
* Ability to work shifts that may include weekends and holidays.
* Must meet the physical requirements of this role
* Understanding of existing procedures and standards to solve slightly complex problems.
* Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
* In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
* Strong organizational skills with an inquisitive mindset.