Aramark is a leading service and solutions provider within the Irish Market. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. Our work strives to contribute to a better world for both people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively, and responsibly; operate efficiently and reduce waste.
About the Role
Aramark Workplace Solutions is currently recruiting for an Area Cleaning Manager to join our team in Galway, Sligo, Mayo, Clare and Laois region. The successful candidate will use their experience and skills to deliver services to the client in a cost effective and innovative way. This role is very 'hands - on' and requires an enthusiastic individual with a willingness to develop and take on new challenges. This role will require travel between sites within your region. Direct reports will primarily be day and evening cleaning staff.
Responsibilities
* Plan, organise and control contract operation and delivery.
* Develop and maintain customer relations.
* Ensure client queries are dealt with effectively and quickly ensuring client satisfaction.
* Recruit, motivate and train (induction and on-going) employees.
* Ensure full adherence to company policies and procedures.
* Ensure budgets are adhered to.
* Ensure the Kronos Time Management system is updated and submitted within the appropriate deadlines and as per payroll instructions.
* Ensure cleaning materials, consumables and equipment on site are properly controlled, managed, maintained and available for use with full and correct documentation on file and available for the team and client.
* To ensure all employees are supplied with the full and correct uniform and that it is worn at all times.
* Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that effect monthly results.
* To ensure that any site-specific security and policy procedures are followed correctly and in their entirety.
* Host and ensure your team leads carry out regular staff meetings to include Health and Safety toolbox talks, BICs standards, security rules and any other company and client updates.
* Deal with all staff performance, disciplinary issues in line with company procedures.
* Carry out compliance Audits and deliver all health and safety audits as required by Aramark, the client or statutory nd legal requirements.
* To communicate effectively within the department and inter-department as necessary.
* Represent Aramark in a professional manner at all times.
Key Requirements
* customer service skills.
* experience in and awareness of onsite Health and Safety requirements
* verbal and written communication skills
* Self-motivated with professional demeanour
* Previous Management or supervisory experience
* Excellent Interpersonal and Customer Service Skills
* Accurate data recording
* Competent IT Skills- use of MS Word and Excel
* A full clean driving licence
* Full BICS Training(Preferred) Aramark will provide train the trainer level
* Working knowledge of ISO processes and procedures
Why work for Aramark?
* We offer a wide array of comprehensive benefit programs and services designed to promote a culture of health and wellbeing. This includes tools and resources to help employees take care of their health, family, finances, and future, as well as development and training opportunities. What's more, throughout our operations, we prioritize the creation of a diverse and inclusive workforce that our team members can feel proud of. Some of our benefits include.
* Employee Assistance Programme (EAP)
* We offer and encourage progression through learning & development
* We offer employee resource groups and take part in regular Employee engagement surveys
* We promote wellness initiatives to support your safety and health
* We run Aramark building community given all employees opportunity to participate in Company run community days
* Employee appreciation Local recognition and Service Initiatives
* Career mobility opportunities
* Bike to work scheme to encourage colleagues to cycle to work
* All colleagues can join the Aramark Pension scheme after a qualifying period, allowing you to save for your retirement