Overview
ROLE TITLE: Pop-Up Retail Store Supervisor (Temporary- 9 months)
LOCATION: Enniskillen
JOB TYPE: Part time (24 - 37.5 hours per week)
PAY: £13.00 per hour
Responsibilities
* Drive sales performance by creating an atmosphere geared to achieving sales and Brand KPI’s; empower others to be strategic in their roles and be accountable for results; analyse and review goals to develop strategies to improve performance; maximise opportunities for makeup services.
* Ensure staff deliver consistent and excellent customer service; resolve internal and external customer issues and requests in a timely manner.
* Utilise CRM to develop customer loyalty programmes for product launches, events and appointments in conjunction with the brand’s customer program.
* Maintain clear and specific communication when collaborating with others inside and outside of the business.
Qualifications
* Strong networking skills in the local area and a track record of implementing Brand internal and external events.
* Promotes an environment where people feel encouraged to express their needs and opinions.
* Recognises and celebrates success; demonstrates excellent time management, punctuality and grooming; leads by example.
* Conducts regular coaching sessions to communicate objectives, set goals and review progress.
* Listens openly to others and responds appropriately with a balance between talking and listening.
* Looks for opportunities to develop artist capabilities in artistry and commercial drivers.
* Performs thorough and timely staff reviews in accordance with brand guidelines where necessary.
* Creates and maintains an atmosphere of open and positive communication, professionalism, and creativity.
* Assists the Store Manager with cash loss prevention procedures and security policies.
* Prepares and maintains accurate cycle counts and inventory as required.
* Follows and implements corporate visual presentation standards and guidelines.
* Preserves merchandising, display and counter hygiene standards and guidelines at all times.
* Ensures understanding of retail partner and BPerfect security policies; adheres to all company and brand policies and procedures.
* Proven experience in managing a team in a fast-paced retail environment (3-5 years preferred).
* Strong people management, development, and leadership skills; effective communication to cascade information to teams.
* Passion for the beauty industry and its trends.
Experience
* Retail sales: 3-5 years (preferred)
* Supervising experience: 2 years (preferred)
* Customer service: 2-3 years (preferred)
* Retail management: 3-5 years (preferred)
* Management: 3-5 years (preferred)
Benefits
* Company events
* Company pension
* Employee discount
* Store discount
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