Job Title: Claims Handler Salary: €38k - €42k DOE Job Type: Permanent Location: Co.
Louth Ref: S***** Due to continued success our client is seeking a Claims Handler / Manager to join their team.
This role will process claims from notification to settlement ensuring always the best customer service, communication with all parties and compliance.
Requirements: Previous experience handling insurance claims within a broker or insurer environment.
Good understanding of insurance policy wordings and claims procedures.
Experience in commercial lines (property, liability, motor, PI) is desirable.
Knowledge of Central Bank regulations and insurance compliance.
Experience using insurance broking or claims management systems.
Work always with a professional and ethical approach, be empathetic and with a client-focused mindset.
Is resilient and able to work under pressure.
Team-oriented with the ability to work independently.
Key Duties & Responsibilities: Receive, register, and assess new claims in accordance with policy terms and conditions.
Act as the main point of contact for clients throughout the claims lifecycle.
Provide professional, empathetic support to clients during the claims process, keeping them informed of status and next steps and handle any queries and complaints effectively.
Prepare and submit accurate claim documentation to insurers, monitor claim progress and proactively chase insurers and third parties.
Negotiate with insurers to achieve fair and timely claim settlements.
Review settlement offers and explain outcomes clearly to clients.
Build strong working relationships with clients and insurers.
Interpret policy wordings and advise clients on coverage and exclusions.
Ensure all claims are handled in line with Central Bank / regulatory and internal compliance requirements.
Maintain accurate and up-to-date claims records on internal systems.
Identify potential fraud indicators and escalate where appropriate.
Maintain comprehensive claim files and audit trails.
Produce management information and claims reports as required.
Support senior claims staff with complex or high-value claims.
If you have the relevant qualifications and experience and are interested in this position, please apply now and Ciara who is based in our Northeast office will be in contact if you are suitable.
If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly.
However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions.
We will only contact those candidates whose CV matches the criteria for the vacancy.
Thank you for your patience.
For detailson our privacy policy please click here: Skills: Insurance Claims Claims Handling Claims Manager Insurance Regulations Compliance Benefits: Work From Home