Navan Road, Cooksland, Dunshaughlin, Co. Meath,
Application Details
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Job Description
Kerr's Tyres and Auto are a rapidly expanding business within the Tyre and Automotive aftercare market. Due to continued expansion we require experienced managers to join the team in Dublin.
* Daily running of the Centre including development, growth, compliance, breakdowns, deliveries, customer service and achievement of KPIs
* Establish and define strategic objectives by gathering pertinent business, financial, service and operations information; identifying and evaluating outcomes and best practice
* Maximise revenue and accomplish financial objectives through effective forecasting, cost control, budgets and targets; scheduling expenditures and corrective actions
* Commit to high customer care standards; maintain quality assured customer service standards and satisfaction, analyse and resolve customer service issues, identify trends and recommend system improvements to exceed customer service
* Build and support an effective team within the Centre through successful recruitment, selection, on‑boarding, training and knowledge sharing ensuring Company and customer objectives are achieved
* Manage the performance and development of the Centre team through organising workload, delegating tasks, inspections, professional development, mentoring, coaching and training
* Contribute to Centre team effort, assisting staff by performing the tasks with them, testing, checking, replacing and repairing tyres and automotive parts; balancing and re‑aligning wheels to accomplish results
* Maintain and check stock and the operation of equipment and vehicles, identify, evaluate and organise repairs of worn and faulty components, source new innovations, methods and techniques to add value to the Centre
* Maintain the cleanliness of the Centre, workshop, reception and Company vehicles; ensure all staff have a high standard of appearance and uniform
* Develop technical knowledge by attending training, reviewing relevant publications and establishing personal networks
* Liaise with the other Centre Managers and ensure sound communication to drive Company objectives
* Nurture communication within the Centre team through frequent team meetings, with agreed agendas and toolbox talks and formal monthly meetings
* Understand and adhere to Company policies and procedures to ensure a safe, secure and legal work environment
Sector
* Other service activities
Career Level
* Managerial
Candidate Requirements
Essential
* Minimum Experienced Required (Years): 1
* Minimum Qualification: No Qualification
* Driving Licence: Full C
* Languages: English C2-Master (Fluent)
Desirable
* Ability Skills: Computer Literacy, Customer Service
* Competency Skills: Management, Working on own Initiative
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