Overview
Join to apply for the Front Of House Manager role at Trump International Golf Links & Hotel Ireland.
Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.
Certified as a GREAT PLACE TO WORK, Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.
What You\'ll Do
As the Front of House Manager at our five-star luxury golf resort and hotel, your leadership will be key in crafting extraordinary guest experiences. This pivotal role involves directing all Front of House operations to ensure every guest interaction is flawless and memorable.
You Will
* Oversee all front-of-house operations (Front Desk, Attache and Communications, Guest Relations, Guest Services, and Nights) to synchronize efforts in meeting guest needs with exceptional care.
* Lead and mentor teams across departments to uphold the resort\'s high service standards.
* Provide exemplary guest service, focusing on tailored unparalleled experiences for guests.
* Manage the front-of-house budget, monitor occupancy rates and revenue streams, and analyze performance indicators to drive financial success.
* Serve as a pivotal figure in guest care and relations, resolving issues diplomatically to ensure satisfaction.
* Collaborate with Housekeeping and Facilities for immaculate room preparation and efficient issue resolution.
* Ensure compliance with brand standards and health, safety, and security regulations.
* Maintain comprehensive records, including billing and guest accounts, and generate management reports.
* Foster an inspiring, high-morale work environment promoting professional growth aligned with the resort\'s luxury ethos.
Why Join Us
Be part of a prestigious five-star luxury resort and a world class team where your expertise shapes exceptional experiences. Thrive in an inspiring environment that values professional growth and excellence.
Amenities & Benefits
* Exclusive Travel Perks: Enjoy remarkable discounts at our prestigious properties across the United States and the United Kingdom, and share these exclusive rates with friends and family for unforgettable getaways.
* Luxurious Discounts: Indulge in restful relaxation with fantastic savings at our Spa, Hotel, and Golf; resort living at its finest!
* Career Growth Opportunities: Elevate your professional journey with our assisted educational programs designed to help you thrive and advance in your career.
* Celebrating You: Regular staff appreciation initiatives that recognize and reward your hard work and dedication.
* Golfing Delight: Exclusive access to our course and discounts to entertain golf guests outside work hours.
Ready to redefine luxury hospitality and create unforgettable guest experiences? Join us, and be the driving force that elevates our Front of House operations to the pinnacle of excellence. Apply now to leave your mark on a world-class resort!
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
* Industry: Administrative and Support Services
Westport, County Mayo, Ireland
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