Job Specification – Visitor Experience & Marketing Co-ordinator
Location: Ballyvaughan, Co.
Clare
Employment Type: Full-time
About Burren Distillers
Burren Distillers, based in Ballyvaughan, has been crafting whiskey with care and tradition since ****.
As we expand into ****, we are opening a new visitor centre for small groups of whiskey enthusiasts, launching a global marketing campaign for our ultra-premium whiskies, and establishing the logistics and compliance framework to ship our product worldwide.
We are seeking a highly motivated and versatile professional to co-ordinate these three key areas of our growth.
Role Overview
The Visitor Experience & Marketing Co-ordinator will be responsible for:
Managing and delivering a high-quality visitor experience at our new centre.
Supporting the design and implementation of our global marketing activities.
Overseeing logistics and revenue compliance for international distribution.
This role requires excellent people skills, strong organisational ability, and an understanding of compliance processes in the spirits industry.
It is ideal for someone with a background in the whiskey/spirits sector or tourism, with a strong interest in marketing and customer engagement.
Key Responsibilities
Visitor Centre
Coordinate and host small-group tours and tastings, ensuring an engaging and premium experience.
Develop and deliver visitor programmes, storytelling, and brand-led experiences.
Manage scheduling, bookings, and visitor communications.
Marketing Co-ordination
Support the execution of Burren Distillers' global marketing campaign.
Coordinate with marketing partners, agencies, and internal team members.
Develop content for events, press, digital campaigns, and promotional materials.
Monitor marketing performance and provide feedback to management.
Logistics & Compliance
Coordinate the processes for international shipping of whiskey products.
Ensure compliance with revenue, excise, and customs regulations for domestic and international markets.
Liaise with logistics partners, regulatory bodies, and internal operations.
Maintain accurate records and reporting for all compliance matters.
Key Skills & Attributes
Excellent communication and interpersonal skills.
Strong organisational and project management abilities.
Customer-focused with a passion for premium experiences.
Comfortable with process management, documentation, and compliance.
Commercial awareness and interest in marketing.
Flexibility to adapt across visitor services, marketing, and operations.
Qualifications & Experience
Background in the spirits industry, tourism, hospitality, or marketing (essential).
Experience in marketing coordination or visitor experience roles (desirable).
Knowledge of excise, customs, or revenue compliance processes (advantage).
Proficiency in MS Office/Google Suite; familiarity with CRM or booking systems is a plus.
Degree in marketing, tourism, business, or related field preferred, but equivalent experience will be considered.
What We Offer
Full-time role based in Ballyvaughan, Co.
Clare.
Opportunity to play a central role in an exciting new chapter for Burren Distillers.
Hands-on experience across visitor experience, marketing, and global logistics.
Competitive salary package (commensurate with experience).
Potential to grow with the company as we expand internationally.
Job Type: Full-time
Pay: €35,******-€42,****** per year
Benefits:
Employee discount
On-site parking
Work Location: In person