Job Title: Front Office Manager
Description:
We are seeking an experienced Front Office Manager to oversee the daily operations of our hotel's front desk. The successful candidate will be responsible for ensuring that all guests receive a high level of service and satisfaction.
Duties and Responsibilities:
* To manage the day-to-day front office operations in line with established standards.
* To provide exceptional customer service to all guests, responding promptly to their queries and resolving any issues in a timely manner.
* To ensure compliance with statutory health and safety requirements at all times.
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