**Job Title:** Service And Commissioning Engineer
Job Description:
We are seeking an experienced Field Service and Commissioning Engineer to join our team. The successful candidate will be responsible for delivering exceptional service to our customers, providing technical support, and ensuring the smooth operation of our equipment.
Key Responsibilities:
* Provide a complete level of service to customers on site, including commissioning, fault-finding, servicing, maintaining, repairing, calibrating, and validating equipment.
* Deliver 'Service Excellence' and ensure customer satisfaction at all times.
* Maintain accurate records and relevant paperwork for client installations and work carried out.
* Create comprehensive Service Reports for customer signature and complete Company required paperwork on time.
* Manage spare parts and consumables inventory in the Company vehicle and maintain this stock and equipment in good order.
* Participate in the On-Call Engineer Rota and respond to emergency calls as required.
* Maximize revenue opportunities by identifying potential sales leads on site and informing the Company of new developments.
* Communicate customer feedback, sales, and training opportunities with the Head of Industrial Field Service.
* Provide onsite briefings, tours, induction / training to customers and colleagues.
Requirements:
1. Education and Qualifications:
* Degree in Electrical or Mechanical Engineering or equivalent qualification.
2. Skills and Experience:
* 2-3 years' experience in Electrical and Mechanical work.
* Experience working as a Field Service Engineer.
* Excellent communication skills with ability to communicate effectively with technical and non-technical customers.
* Awareness of potential risks to health and safety on clients' properties.
3. Benefits:
* Opportunity to work with leading industry professionals.
* Competitive salary and benefits package.
* Professional development opportunities.
4. Others:
* Flexible working arrangements to accommodate changing business needs.
* Opportunity to work across various industries.