Overview
Joe Lunghamer Chevrolet Inc. is looking for an experienced and self-motivated BDC Manager to join their team. The BDC Manager is responsible for managing the day-to-day operations of the Business Development Center and ensuring high customer service standards. The ideal candidate will have excellent communication skills and a strong understanding of the Auto industry.
Compensation & Benefits
Joe Lunghamer Chevrolet Inc. offers an attractive pay structure with a base salary ranging from $60,000 to $85,000 per year, plus commission. Additional benefits include paid time off, health and dental insurance, 401(k) contributions, and an Employee Stock Purchase Plan.
Responsibilities
* Oversee day-to-day operations of the Business Development Center
* Develop and maintain positive relationships with customers
* Establish and manage processes to ensure smooth operations
* Monitor staff performance and provide feedback and coaching
* Analyze customer data to increase sales and customer satisfaction
* Generate new business leads and increase sales opportunities
* Develop and implement marketing campaigns
* Update and manage website content
* Manage staff schedule and ensure adequate staffing levels
* Handle customer inquiries, complaints, and requests
* Assist in other areas of the dealership as needed
Requirements
* Strong understanding of the Auto industry
* Proven track record in sales/marketing management
* Excellent written, verbal, and interpersonal communication skills
* Proficient in Microsoft Office Suite
* Proven ability to multi-task and handle multiple projects
* Excellent problem-solving and customer service skills
* Ability to work independently with limited supervision
EEOC Statement
Joe Lunghamer Chevrolet Inc. is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, disability, or age. All qualified applicants are encouraged to apply.
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