We are seeking an experienced Spa Operations Manager to support the Director of Spa and Wellness in the operational running of our spa experience.
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Key Responsibilities will include:
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* Ensuring exceptional guest service delivery in accordance with 5 star standards
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* Managing team performance to meet 5 star expectations
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* Focusing on team development and training
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* Managing sales, budgets and marketing strategies
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* Complying with operational practices and procedures
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Additional responsibilities include interviewing and hiring employees with appropriate skills, as well as ensuring compliance with Red Carnation Top 12 Service Standards.
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The successful candidate must have excellent leadership skills, be able to motivate and develop a high-performing team, and have a strong focus on customer satisfaction.
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We offer a range of benefits including professional training and development opportunities, discounted accommodation rates, and heavily subsidised accommodation.
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As an equal opportunities employer, we welcome applications from candidates who are legally eligible to work in Ireland with no restrictions.