Head of Patient Services Operations
Reporting to the CEO, this is a brand-new role required as a result of growth in demand for our services and a vision to expand and develop new services.
This newly created role of Head of Patient Service Operations will be a key operational leader in the Association reporting to the CEO. Demand for IKA services continues to grow and as new services are expanded (e.g. peer support,); a leader is needed to ensure we can continue to deliver and meet patient needs. The overall goals of this post are to lead, inspire and empower the Association's Services Team to deliver excellence in services, and to achieve an exciting programme of service growth and innovation for people affected by kidney disease.
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