Posted: 13 October
Offer description
Job Overview
We are seeking a highly skilled professional to lead our AI and Automation initiatives. The successful candidate will drive the strategic implementation and operational excellence of automation and artificial intelligence projects.
This role involves leading the identification, design, and deployment of intelligent automation solutions to improve operational efficiency and productivity, enhance decision making, scale operations, and deliver a competitive advantage in the market.
* Develop and execute the ASPIRE Managed Services automation and AI strategy aligned with SRG and EA Practice goals
* Identify opportunities for AI and automation across all Managed Service functions, tooling, and processes
* Champion a culture of innovation and continuous improvement through emerging technologies
* Lead end-to-end delivery of automation and AI projects, including planning, development, testing, deployment, and monitoring
* Establish governance frameworks and best practices for AI and automation initiatives
* Oversee the design and implementation of AI models, RPA (Robotic Process Automation), and intelligent workflows
* Evaluate and select appropriate tools, platforms, and vendors
* Collaborate with business units to understand pain points and co-create solutions
* Communicate complex technical concepts to non-technical stakeholders
* Monitor performance and continuously optimise solutions
* Proven experience (5 years +) leading automation and AI projects in a complex, multi-client or enterprise-scale managed services environment, with demonstrable delivery of measurable business outcomes
* Strong technical expertise in Artificial Intelligence and Machine Learning, including:
o Supervised/unsupervised learning, deep learning, and natural language processing (NLP)
o Model development using frameworks such as TensorFlow, PyTorch, or scikit-learn
o Experience deploying AI models in production environments using MLOps principles (e.g., MLflow, Azure ML, SageMaker)
* Hands-on experience with automation and orchestration technologies, such as:
o Robotic Process Automation (RPA) platforms: UiPath, Blue Prism, Automation Anywhere
o IT process automation (ITPA) tools: ServiceNow Workflow/Orchestration, Microsoft Power Automate, Ansible, Terraform
o Integration using APIs and event-driven architectures (e.g., Kafka, Azure Event Grid)
* Proficiency in cloud-native AI and automation services in one of or more of public cloud platforms:
o Azure (Cognitive Services, Synapse, Logic Apps, Azure OpenAI)
o AWS (SageMaker, Lambda, Textract, Step Functions)
o GCP (Vertex AI, AutoML, Cloud Functions)
* Agile/Scrum and DevOps for iterative development and deployment
* C I/CD pipeline integration for automation and ML model lifecycle management
* Use of tools like Git, Jenkins, and Azure DevOps
* In-depth knowledge of data architecture, governance, and AI ethics, including:
o Data privacy and security principles (e.g., GDPR, ISO *****)
o Responsible AI practices: bias detection, explainability (e.g., SHAP, LIME), model drift monitoring
Benefits
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
About Us
We are a global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands.
