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Membership administrator – executive officer standard

Dublin
Economic and Social Research Institute (ESRI)
Executive officer
€37,119 a year
Posted: 2 September
Offer description

The Institute

The Economic and Social Research Institute (ESRI), founded in 1960, is located in Dublin's South Docklands area. Our mission is to produce high quality research, relevant to Ireland's economic and social development, with the aim of contributing to knowledge and informing policymaking and public debate. We have over 110 staff including Economists, Sociologists, and other Social Scientists, in addition to professional support and technical staff.

Full details about the Institute, its organisation, work programmes and publications can be found at

.

Role Summary

An exciting opportunity has arisen for an Administrator to join ESRI's Membership team. This small dynamic team manages a large portfolio of members across government, semi-state, and industry sectors. Our mission is to ensure that our Corporate Members remain at the forefront of independent economic and social policy research, staying well-informed on the latest policy changes. There are also excellent networking opportunities at ESRI seminars, events, breakfasts briefings, lunches and dinners throughout the year. If you're a highly organised individual and an excellent communicator (both verbal and written) and looking for a role in an organisation committed to creating a Better Ireland, we'd love to hear from you.

The role will report to the Head of Membership who has overall responsibility for devising and implementing a strategic plan to develop and manage the ESRI membership.

Key responsibilities

* Membership Administration
* Collaborate with the Head of Membership to manage and enhance member administration processes, ensuring accuracy in scheduling, reporting, and documentation including onboarding, and maintaining member details on the CRM system.
* Planning daily, weekly and monthly schedule of work.
* Allocating time effectively for recurring and ad hoc tasks.
* Liaise with the finance department regarding membership subscriptions and track monthly revenue.

* Membership Event Management

* Plan, administer, and organise member events, including setting up registration links, tracking registrations, and liaising with researchers on relevant events and publications.

* Membership Research and Communication

* Serve as a point of contact for members and prospective members, ensuring a professional, timely, and informed response, facilitate meetings, and ensure timely communication of relevant events and publications.
* Create and update briefs on prospective members and businesses, staying abreast of social and economic challenges and opportunities.

* Membership Marketing and Social Media

* Design marketing materials and develop social media campaigns to promote the benefits of ESRI membership.
* Design marketing materials for member events.
* Develop and implement social media marketing campaigns to promote the benefits of ESRI membership.

* Membership Analysis & Reporting

* Analyse member retention and engagement regularly, and work with the Head of Membership to identify membership initiatives.
* Ensure timely and relevant reporting of membership data.

* Perform other ad hoc duties as assigned.

Key Criteria – Qualifications, Experience and Skillset

Essential:

* A minimum of two years' relevant administration experience.
* Previous experience of dealing with stakeholders at all levels.
* Excellent interpersonal skills.
* Excellent organisational and planning skills with meticulous attention to detail and a high level of accuracy.
* Demonstrated ability to prioritise tasks and manage work efficiently.
* Demonstrated ability to work independently on own initiative while communicating effectively with team members.
* Proficiency in MS Office Suite.
* Proficiency in written and spoken English.

Desirable:

* Events management experience.
* Canva design experience.
* Proficiency with LinkedIn.
* Keen interest in the business world and an understanding of how social and economic issues affect different sectors.
* Ability to identify and suggest process improvements.

Location

ESRI, Whitaker Square, Sir John Rogerson's Quay, Dublin 2. Applicants should note that staff have the option of working remotely from their home in
Ireland
on a 'blended' basis with a minimum requirement of
one day per week
(or as business requires) based in the ESRI office. This arrangement is running on a pilot basis. Full details will be provided at interview.

Terms & Application Procedure

The role is full-time (35 hours per week - standard working hours are, Monday – Friday; flexible working hours are supported and some flexibility will be required to facilitate stakeholder events and meetings). The appointment will be on an open-ended basis, subject to a successful probationary period, at Executive Officer (Standard) level. Candidates will be appointed at the first point of the scale,
€37,919.

Candidates can expect that preliminary interviews will be held via videoconference (MS Teams or Zoom) and final interviews will be held in person.

To apply for this position please follow the link below. The closing date for applications is
5pm on 22 September 2025
. All applications will be acknowledged. Late or incomplete applications will not be processed

Equality, Diversity, and Inclusion (EDI) are fundamental ESRI values and are set out in our
Statement of Strategy
. We recognise that a diverse workforce brings a range of perspectives and experiences that foster innovation. As such we welcome applications from under-represented groups and we encourage applications from individuals of all backgrounds, irrespective of age, disability, ethnicity, gender identity, nationality, marital status, family status, religion, sexual orientation, or socio-economic background.

If you have a disability, please let us know if you have any requirements should you be invited for assessment/interview or that you wish us to account for when considering your application.

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