Overview
Purpose Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.
Key Accountabilities
* Customer Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
* Customer Always put the customer first and prioritise customer before task
* Customer Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
* Customer Involvement in Plan A activity to support store and local community initiatives
* Selling Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
* Selling Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
* Selling Actively take part in store events to achieve selling targets
* Selling Create selling opportunities at all service points
* Store Understand the store business priorities and play your part to improving the store performance
* Store Follow safe and legal working practices
* Store Make every penny count by working productively and minimise losses throughout the store
* Store Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve
* Team Adapt and work flexibly across the store and support your colleagues to meet customer and business needs
* Team Own your personal development, continuing to look for opportunities to grow your knowledge
* Team Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries
* Retail
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