2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Description
Supermac’s is seeking full and part‑time restaurant staff for its stores in Galway. The Catering Assistant ensures top‑quality service and cleanliness at Supermac’s, Papa John’s, SuperSubs, Mac’s Deli, Bewley’s Barista & Spar. They engage with customers, staff, and management in a friendly, efficient manner, following training and handbook standards. The role aims to provide a welcoming experience across all areas, meeting customer needs and maintaining a clean environment. Flexibility in cooking, serving, and cleaning ensures every customer enjoys a great visit.
Key Responsibilities
* Treat customers to warm and friendly service every time they visit.
* Work in all areas to comply with company standards, safety, and quality aspects.
* Work as part of a team, treating all staff and management respectfully.
* Follow company guidelines/training in food preparation, production, and storage.
* Portray a professional image, both on and off the premises.
* Work with management to increase customer traffic and spend.
* Handle cash handling procedures correctly as directed by management.
* Maintain uniform and personal appearance per company guidelines.
* Alternate between all areas of the site as requested by the Manager.
* Put the customer first at all times.
* Handle complaints and incidents effectively, reporting to Supervisor/Manager.
* Keep lobby area and customer toilets clean and tidy at all times.
Work Environment
Fast‑paced, non‑stop environment. Physically demanding due to business needs, staffing levels, and quality requirements. Teamwork is essential to ensure operations run smoothly across all areas, with clear and consistent communication.
What You Can Expect
* Competitive rate of pay
* Subsidised meals on shift
* Team incentives
* A flexible working environment
* A career, not just a job!
* A company in growth with a clear vision, amazing culture & great people
Requirements
* Deliver great customer service on every shift.
* Follow all safety guidelines, ensuring a clean and safe working environment.
* Maintain high standards.
* Love to work in a team.
* Flexibility to work in all areas of the restaurant.
Location
Galway, County Galway, Ireland
The successful candidates will have a good outgoing personality, enjoy dealing with the public, and be fully available to work weekdays and weekends.
Only candidates living in Ireland and allowed to work here will be considered.
#J-18808-Ljbffr