Job Details
Job Title:
Part-Time Administration Assistant
Location:
Well-Established Cancer Charity Centre -Cancer Care West, Letterkenny, Co.
Donegal
Reporting To:
Client Services Manager
Hours:
Part-time 2 days per week (flexible), with requirement to work part of contracted hours until 7:00pm
Job Purpose
To provide professional, compassionate, and efficient administrative support to ensure the smooth day-to-day running of the Cancer Care West Centre in Letterkenny.
The role requires a welcoming presence, excellent organisational skills, and the ability to support service users, volunteers, and staff in a sensitive healthcare environment.
Key Responsibilities
Administration & Office Support
Provide comprehensive administrative support to the Centre Manager and wider team
Manage incoming calls, emails, and enquiries in a professional and empathetic manner
Maintain accurate records, databases, and filing systems (electronic and paper-based)
Process referrals, bookings, and appointments
Assist with preparation of reports, correspondence, and documentation
Support financial administration tasks such as processing donations and maintaining records
Front of House
Act as first point of contact for visitors, service users, and healthcare professionals
Welcome and support individuals accessing services, ensuring a warm and supportive environment
Maintain confidentiality and handle sensitive information appropriately
Use Microsoft Office (Word, Excel, Outlook) and internal databases confidently
Support data entry, reporting, and general system maintenance
Assist with basic troubleshooting and coordination with IT support if required
General Duties
Support event administration and fundraising activities
Assist with volunteer coordination tasks
Ensure office supplies are maintained
Comply with safeguarding, health & safety, GDPR, and organisational policies
Person Specification
Essential Skills & Experience
Previous experience in an administrative role
Strong interpersonal and communication skills
IT literate with good working knowledge of Microsoft Office
Excellent organisational and time-management skills
Ability to handle confidential information with discretion
Empathetic, professional, and sensitive approach when working with vulnerable individuals
Ability to work independently and as part of a team
Flexibility to work part of contracted hours until 7:00pm
Desirable
Experience within healthcare, charity, or voluntary sector
Experience working in a front-facing reception role
Knowledge of data protection and safeguarding practices
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