E-commerce Operations ManagerLocation:FlexibleEmployment Type:Full-timeWork Model:Hybrid / On-siteRole OverviewWe are seeking an experiencedE-commerce Operations Managerto oversee and optimise the daily operations of our online business. You will be responsible for driving sales performance, improving customer experience, and ensuring efficient end-to-end e-commerce processes.Key ResponsibilitiesManage day-to-day operations of the e-commerce platformMonitor sales performance, conversion rates, and KPIsCoordinate inventory, logistics, and order fulfilmentOptimise product listings, pricing, and promotionsWork with marketing teams on campaigns and merchandisingImprove customer journey and online experienceAnalyse data to identify growth opportunitiesManage relationships with third-party vendors and marketplacesRequirementsBachelor's degree in Business, Marketing, or related field3+ years of experience in e-commerce or digital operationsStrong understanding of online sales platforms (Shopify, Magento, Amazon, etc.)Experience with analytics tools (Google Analytics, dashboards)Knowledge of supply chain and fulfilment processesExcellent communication and leadership skillsGood English communicationNice to HaveExperience with CRM/ERP systemsDigital marketing knowledge (SEO, PPC, email)Project management skillsBackground in retail or FMCGWhat We OfferCompetitive salaryCareer growth opportunitiesDynamic and fast-paced environmentFlexible working options