Communication Network Controller (Admin – Clerical)
Temporary Contract
Main purpose of job
To be responsible to the Waste Collection Manager or Operations Manager for the control of the communication network systems and to assist in the coordination and utilisation of all the vehicles in the cleansing fleet.
To carry out any clerical duties as and when required.
Summary of responsibilities and personal duties
To be responsible for the control of the communication network systems within City Services, for example, radio and telephones.
To assist with the coordination and utilisation of the civic amenity site ‘system’ and to liaise with the Transport Supervisor.
To answer and record general enquiries from the public and to deal with complaints or queries, in accordance with council procedures.
To communicate with staff on queries, passing on instructions and messages.
To take minutes at meetings and hearings as required.
To carry out general clerical duties including operating a range of Information Technology systems.
To assist in the preparation of appropriate reports and other information as required.
To undertake any other duties that may be assigned as required by the Waste Collection Manager, Area Cleansing Manager and Supervisors.
To liaise with other council departments to ensure coordination of service delivery.
To be responsible for the recording and issuing of fuel keys or cards and to monitor fuel usage within City Services.
This job description has been written at a time of significant organisational change and it will be subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the post-holder will be required to be flexible, adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the job description, but which are commensurate with the role.
Essential criteria
Experience
Applicants must, as at the closing date be able to demonstrate by providing personal and specific examples, at least one year’s relevant experience in each of the following three areas:
Effective communication skills, including dealing with members of the public in a confident and calm manner; carrying out a range of office and administration duties for management, including writing reports and compiling and analysing service information; and controlling and operating substantial communications equipment, for example, a two-way radio communication system or extensive switchboard. Special skills and attributes
Applicants must be able to demonstrate, by providing personal and specific examples, evidence of the following special skills and attributes which may be tested at interview.
Written communication skills: a high standard of literacy and comprehension, with the ability to write reports.
Communication skills: the ability to communicate orally at an operational level.
Information technology skills: the ability to use office programmes, including word processing, databases, Excel and PowerPoint
Decision making skills: the ability to make decisions about individual working.
Prioritising workload: the ability to prioritise supervised work on a work allocated basis.
Team working skills: an effective team member, contributing to the success of the team and achievement of objectives.
Performance management skills: an awareness of standards of performance and the needs to work to achieve established targets.
Customer care skills: an awareness of the importance of responding to the needs of both internal and external customers.
Health and safety awareness: an understanding of the importance of personal responsibility for health and safety compliance.
Shortlisting criterion
In addition to the above experience, Belfast City Council reserves the right to short-list only those applicants who, as at the closing date for receipt of application forms: can demonstrate on the application form, by providing personal and specific examples, at least two years relevant experience in each of the three areas detailed above, (a) - (c).
Other Information:
Start Date 2 Feb 2026
Closing Date:28 Jan 26
Location: Duncrue Industrial Complex
Hourly Rate of pay: £13.47 per hour plus accrued holiday pay
Hours of work: 37 per week
If you would like to apply for this role, please send us your updated CV via the link provided and one of the team will be in touch with you. Or if you would like to discuss this position, please contact Task Recruitment on 02890 421047 or 07812 017416 to speak to one of our consultants.
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.