Job Title
A senior UX researcher position is available, seeking a highly skilled professional to lead user experience research initiatives.
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Key Responsibilities
* Design and deliver research activities to explore opportunities in B2B environments.
* Develop service blueprints and user journey maps to surface and define transformation opportunities.
* Develop the centralized Research Hub as an enterprise asset, across divisions and disciplines.
* Collaborate with stakeholders to absorb and shape Citco's enterprise UX strategy.
* Advocate for usability, design, and innovation within the organization.
* Mentor and guide Designers and other participants in research practice.
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Qualifications
To be successful in this role, you should have:
* Passion for the potential impact of Design practice.
* Experience in user research and design research methodology.
* Portfolio of previous work including research methodology development.
* Bachelor's degree in Design, HCI, Cognitive Psychology, or equivalent related education.
* 5+ years of experience in a UX Research role.
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Benefits
We offer a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.