Job Title: Technical Sales Specialist
About the Role:
We are seeking an experienced Technical Sales Specialist to join our team. This is a fantastic opportunity to work with a global leader in heavy equipment and make a real impact in a customer-focused environment.
Key Responsibilities:
* Drive Sales Excellence by delivering exceptional customer service and technical product knowledge.
* Support Complex Enquiries by acting as a key contact for internal and external customers, especially for technical or complex queries.
* Interpret Parts Accurately by ensuring the correct parts are sourced, quoted, and delivered to meet customer needs.
* Collaborate Cross-Functionally by working closely with supply chain, warehouse, and other departments to ensure seamless service delivery.
* Enhance the Customer Journey by providing regular updates and ensuring customers understand the value of Finning products over competitors.
* Identify Opportunities by analysing technical data to upsell and cross-sell complementary parts and services.
* Mentor and Develop by supporting and coaching junior team members, sharing your technical expertise to build team capability.
Requirements:
To be successful in this role, you will need:
* A proven track record in a technical sales or customer service role.
* Strong diagnostic and problem-solving abilities.
* Excellent communication and negotiation skills.
* A customer-centric mindset with a resilient and goal-oriented approach.
* The ability to optimise sales opportunities and navigate CRM systems.
* A team player with a proactive and responsive attitude.
What We Offer:
In addition to a competitive salary, bonus, and 25 days holiday, you will benefit from:
* A comprehensive benefits package.
* A supportive and collaborative work environment.
* Opportunities for professional growth and development.
About Us:
We believe in the power of our people and strive to create a diverse and inclusive environment where everyone can thrive. We are committed to collaborating with individuals of all backgrounds and identities and actively encourage all individuals to express themselves and achieve their full potential.