The Digital Relationship Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires strong commercial awareness. There are typically m role digital plays in the experience we deliver for our clientsResponsibilities:Actively calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, challenges or risks and expectationsAcquire new, multi-product, Digital, Technology & Communications customers headquartered in Ireland, for the Bank, and manage those relationships end to endIntroduces solutions to clients in building and strengthening an effective portfolio;Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global networkIdentifies cross-sell opportunities to deepen and increase share of wallet;Monitoring and supporting the products' implementation processManaging customers and transactions in the CRM platformMaximizes client experience by proactively sharing markets updates, trends and intelligence;Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriateExecution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and local ecosystem)Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processesEnsure compliance with regulatory requirements and Citi's policies / guidelines at all timesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets,Participate in the Ireland Tech ecosystem that supports Digital companies, market events and drive thought leadership & partnershipsOwn, respond to, uncover and anticipate future needs, roadblocks, risks and expectationsManage account planning process, the RM has to determine and plan the future relationship and new business opportunitiesExperience/Knowledge/Skills:Experience in Commercial / Relationship Banking as Relationship Manager, with international customersExcellent interpersonal, communication and influencing skillsExcellent knowledge of the Digital, Technology & Communications market, companies, ecosystem, competition, local regulationsSound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clientsDemonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval processEntrepreneurial mindset and excellent selling skillsTeam player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as requiredAbility to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sourcesQualifications:8-10 years of experienceRelevant bachelor's degree with preference for Master's from a university or business schoolSound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clientsExcellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)Highly focused, able to rapidly determine key priorities, clearly communicate the prioritiesAble to quickly adapt priorities based on the latest data insightsThis Role is a "Controlled Function" Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015Job Family Group:Commercial and Business SalesJob Family:Relationship ManagementTime Type:Full timeMost Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.