We are Uisce Éireann.
Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland.
As Ireland's national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.
Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive.
That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland's social and economic growth.
We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland.
We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe.
Our behaviours define how we interact, communicate, and succeed together.
These values and behaviours apply to each one of us, across every role, location, and level.
Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work.
With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland's water services and meeting the needs of the communities we serve for generations to come.
The Role:
The Transaction Services teams within Uisce Éireann Business Services are responsible for providing an effective and efficient service to the Uisce Éireann business in relation to Finance, HR, and Payroll transactional activities, in addition to a number of reporting and compliance activities for the Business Services unit as a whole.
The Finance Transaction Services team within the Uisce Éireann is responsible for providing a consistent, effective and cohesive service to the Uisce Éireann business in relation to finance and accounting activities including; accounts payable and receivable, bank reconciliation, payments and finance compliance activities.
Reporting to the AR & Bank Reconciliations Lead, the Bank Reconciliation / AR / LPVC Coordinator is responsible for supporting the efficient and effective administration of the Bank reconciliations / AR & LVPC processes as well as completing other activities.
Main Duties and Responsibilities:
Issue, process and manage all invoices issued on behalf of Uisce Éireann within the organisation from a central location, such as third-party contributions, site works and so on.
Issue, process, manage all large new connections and Section 16 invoices issued on behalf of Uisce Éireann.
Record all payments received in an accurate and timely manner
Assist in the administration of the Low Value Purchase Cards and Credit Card processes on an ongoing basis
Requesting and downloading card statements from the online banking platform
Manage expense management system
Monitor bank accounts for receipts and follow-up of any unidentified receipts
Answer all queries received and provide high levels of customer service at all times.
Manage and track all such queries, escalating as required to the business and closing these queries on a timely basis
Ensure adherence to relevant policies and procedures from a compliance point of view
Seek opportunities for continuous improvement / implementation of best practices to improve performance
Prepare detailed AR, LVPC & Bank Reconciliations to assist the Bank Reconciliations team
Liaise with Uisce Éireann contact centre as required in relation to Section 16 invoices / payments and following up on outstanding applications in a timely manner
Handle any disputes arising in relation to billings issued, escalating as required
Support internal and external audits
Coordinate and following the internal process within the organisation to escalate and resolve these disputes as appropriate
Report on status and issues to AR / Bank Reconciliations & LVPC Analyst, escalating issues as required
Perform maintenance of all master data in respect of customers
Apply the processes, procedures, and policies as set out in relation to the customer master data management
General Duties and Responsibilities:
Collaboration with key internal stakeholders across the UÉ business
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
Other duties as required.
Knowledge, Skills and Experience:
Relevant third level qualification and or accreditation is desirable
A minimum of 1 years' experience in the water, utilities or similar industries is desirable and or relevant experience
Proactive, with ability to work on own initiative and with others to ensure success in the performance of a team
Proven effective time management skills with the ability to prioritise and remain focused
Proven ability to create and develop good working relationships to facilitate the accomplishment of work goals, coupled with the ability to gain commitment from others
Excellent verbal and written communication skills with the ability to convey messages in a clear and concise manner
Strong Computer skills with a proficient working knowledge of MS Word, Excel, PowerPoint and Outlook
Ability to set up ongoing processes and procedures to collect and review information
Flexible with regard to working in a changing environment and the ability to adjust to new work structures, processes and requirements as necessary
Proactively identifying new areas of learning and using newly gained knowledge and skills on the job
Striving for quality and ensuring consistent high standards of work.