Duty operations manager

Job Title: Duty Operations Manager


The ideal candidate will possess strong leadership skills, with the ability to manage and motivate a team in a fast-paced environment. They should have excellent communication skills and be able to maintain high standards of cleanliness, service, and hygiene.


This role requires flexibility to work various shifts including evenings, weekends, and holidays. The successful applicant will be confident in their decision-making abilities and able to resolve guest issues efficiently.


Key Responsibilities:



• Oversee daily hotel operations across Front Office, Accommodation, Food & Beverage departments


• Maintain consistent standards of cleanliness throughout the hotel


• Act as senior manager on duty - leading team members resolving guest queries or complaints


• Support F&B operations events functions when required working closely department managers Front Office Housekeeping F&B Maintenance ensuring effective communication staffing levels


The key requirements for this position are:
* Previous supervisory managerial experience within a hotel setting (1-2 years+ ideal)
* Ability work in fast-paced guest-focused environment flexible shifts evenings weekends holidays strong leadership communication teamwork problem resolution flexibility shift work communication skills shown passion hospitality industry commitment providing exceptional customer satisfaction maintaining professional demeanor all times regardless pressure encounter assisting colleagues achieving highest standards throughout entire establishment visit our website learn more about job benefits below.
Benefits :This is an opportunity grow develop professionally personally