Job Title: Senior IT Infrastructure Manager
At our organization, we are seeking a highly skilled and experienced Senior IT Infrastructure Manager to join our team. As a key member of our IT department, you will be responsible for the overall management and maintenance of our computer systems and servers.
Key Responsibilities:
* Infrastructure Management: Oversee the smooth operation of our IT infrastructure, ensuring that all systems and applications are secure and running optimally.
* System Administration: Serve as a lead technical expert in system administration for operating systems, including global or multi-office network infrastructures.
* Installation & Configuration: Install and configure complex software and hardware, including servers, devices, and firewalls.
* Performance Monitoring: Define what needs to be monitored, set up monitoring of system performance, IT operations, and storage utilization resulting in alerts when there are potential disruptions.
* Upgrades & Maintenance: Plan and execute necessary complex hardware or software upgrades to support system growth.
* User Management: Manage complex user accounts and assets, assign and update security permissions according to our security policy.
* Technical Support: Provide lead support for escalated help desk requests and troubleshoot technical issues.
* Technical Leadership: Lead a team of systems administrators, coordinate with different departments, and mentor team members.
* Documentation: Develop, document, communicate, and enforce network technology policies.
* Training: Define training content and train new system users and set up their accounts.
* CMDB Management: Define CMDB setup, manage application, server, and business process mapping data in the Configuration Management Database (CMDB).
* Dashboards Management: Create and manage dashboards in monitoring tools to monitor the performance of services, servers, and infrastructure assets.
* Cloud Management: Manage and monitor assets in the Cloud to ensure optimal performance and security.
* Database Management: Manage and monitor data-related assets, including databases, to ensure data integrity and availability.
* Job Scheduling Systems: Manage assets and maintain job scheduling systems to ensure efficient and timely execution of tasks.
* Backup Systems: Lead the definition of backup processes, manage and monitor backup systems and services to ensure data recovery and protection.
* Process Development: Lead in the development of processes and procedures for ongoing management of the server/network environment and enterprise infrastructure applications.
* Data Center Security: Assist with the physical security, integrity, and safety of the data center at supported locations.
* Collaboration: Take initiative and lead partnering with other IT groups to deliver IT services.
* Metrics & Reporting: Define and establish and track appropriate metrics and key performance indicators.
* Continuous Improvement: Identify avenues for continuous improvement for services within scope of responsibility, including new approaches and processes that contribute to improvements within the department and to business growth/efficiency in the wider organization.
Requirements:
* 9-12 years of hands-on experience in system administration.
* Excellent troubleshooting skills, knowledge of LAN/WAN networks, and proficiency in at least one scripting language.
* Strong problem-solving and communication skills, team management abilities, and a solid understanding of system security techniques.
* Experience with global or multi-office network infrastructures.
* Experience with various operating systems and IT services.
Benefits:
* A competitive salary range €70,000 - €87,000.
* A comprehensive health insurance plan.
* A generous retirement savings plan.
* A wellness program that promotes employee well-being.
About Us:
We are a leading provider of healthcare products and services. Our mission is to make life more rewarding and dignified for people who use our products and services.