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Parts advisor

Carlow
Sheehy Motor Group
Parts advisor
Posted: 17 October
Offer description

About the RoleSheehy Motor Group are seeking an Experienced Parts Advisor to join our dynamic Aftersales team. The successful candidate will play a key role in delivering excellent customer service, supporting workshop operations, and maintaining efficient parts supply for both retail and trade customers. This is a full time position based in our Carlow dealership.Key ResponsibilitiesProvide a high level of customer service to both retail and workshop customers.Assist customers in identifying the correct parts and accessories for their vehicles.Manage incoming parts enquiries via phone, email, and in person.Process parts orders, invoices, and returns accurately and efficiently.Maintain up-to-date knowledge of parts, accessories, and promotions.Ensure stock levels are well managed, monitored, and replenished.Support the workshop team by supplying the correct parts in a timely manner.Handle warranty parts returns in line with manufacturer guidelines.Maintain a clean, organised, and safe parts department.Skills & Experience RequiredMinimum 2+ years' experience as a Parts Advisor in the motor industry (franchise dealership experience preferred).Strong knowledge of vehicle parts, systems, and terminology.Excellent customer service and communication skills.Ability to work well under pressure and as part of a busy team.Proficiency in dealer management / parts ordering systems (e.g., Kerridge, ETKA, Autoline, or similar).Good organisational skills with attention to detail.Full, clean driver's licence.What We OfferCompetitive salary package, based on experience.Opportunity to work with a leading motor group and respected brand(s).Ongoing manufacturer and in-house training.Career development opportunities within the group.22 Days Annual Leave + Public HolidaysSick PayLife AssuranceEmployee & Family Wellness ProgrammeStaff DiscountsCompany EventsOnsite Staff ParkingJob Types: Full-time, PermanentPay: €30,000.00-€35,000.00 per yearBenefits:Bike to work schemeCompany eventsEmployee assistance programEmployee discountOn-site parkingSick payApplication question(s):Are you currently living In Ireland and available to attend a IN-Person interview?Experience:Parts Advisor: 2 years (required)Licence/Certification:Drivers Licence (required)Work Location: In person

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