Job Overview
The Operations Manager will provide strategic support to the Acting Regulatory Enablement Manager and oversee various teams within the department. The key responsibilities of this role include:
* Strategic Objectives: Collaborating with the Acting Regulatory Enablement Manager to manage and develop the section, working closely with other managers to ensure efficient administrative support, and contributing to project development.
* Operational Management: Organising, planning, and managing work allocated to teams, ensuring effective project management for cases as required, and monitoring progress and status of cases.
* Quality and Knowledge Management: Ensuring procedures and policies are deployed and adhered to, developing standard operating procedures, and participating in internal audits.
* Performance Management: Setting performance targets, effective communication, and coordinating performance development programs.
The ideal candidate will have a good understanding of National and European regulations, project management experience, and knowledge of Lean Six Sigma and Continuous Improvement methodologies. They should be able to negotiate, make decisions, engage with employees, and motivate teams to maintain output and productivity.
This role requires excellent planning and organisational skills, proven communication and leadership abilities, and the ability to manage high and diverse workloads effectively. Flexibility to adapt to changing priorities and take responsibility for ensuring a successful outcome is essential.