The role of Healthcare Operations Coordinator is a vital part of our radiology team in Ennis, Clare. As an Ad hoc Medical Administrator, you will be responsible for scheduling and confirming radiology appointments with sensitivity and precision.
Job Overview
This is a key role that requires strong organizational and communication skills to manage day-to-day operations of the radiology department.
* Schedule and confirm radiology appointments with sensitivity and precision
* Act as the first point of contact for patients and families, ensuring a warm and professional welcome
* Handle incoming and outgoing phone calls and manage appointment-related queries
Key Responsibilities
* Accurately update patient records and internal booking systems
* Work closely with radiology and clinical staff to ensure smooth day-to-day operations
* Provide consistent, compassionate support to patients and their families throughout their visit
* Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit
Requirements
* Strong communication and interpersonal skills
* Previous experience in medical administration or a healthcare setting
* A calm, caring nature
* High attention to detail and accuracy under pressure
* Flexible and adaptable team player