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Job Title: Restaurant Manager.
Location: Park Hotel Kenmare, Kenmare, County Kerry, Ireland.
Department: Food and Beverage.
Reports To: General Manager.
Employment Type: Full-Time, permanent.
Role Overview:
At Park Hotel Kenmare, we are seeking a highly experienced and visionary Restaurant Manager to lead the operation of our fine dining restaurant, Landline. The ideal candidate will have a proven track record of excellence in fine dining leadership and Michelin experience in a stand-alone restaurant, or a luxury hotel restaurant. This role is critical in our strategic trajectory and positioning.
Key Responsibilities:
Leadership & Operations:
* Oversee daily operations of Landline, ensuring the highest level of guest experience.
* Lead, inspire and manage a team of servers, sommelier and supervisors.
* Implement and uphold world-class service protocols with rigorous attention to detail.
* Work closely with the Head Chef to ensure seamless front-of-house/back-of-house synergy.
Guest Experience:
* Create a refined, personalised dining atmosphere for our discerning clientele.
* Resolve guest concerns professionally and discreetly, anticipating needs to exceed expectations.
* Ensure consistency in service delivery, ambiance and overall dining experience.
* Drive profitability while maintaining impeccable service quality and fine dining standards.
* Develop rosters in alignment with labour costs and business demand.
* Monitor and manage budgets, labour costs, inventory and operational expenses.
* Create strategic service plans and support marketing efforts aimed at Michelin recognition.
Team Development:
* Recruit, train and mentor a high-performing team with a culture of excellence and accountability.
* Create Standard Operating procedures to aid team members in achieving all areas of operational excellence.
* Conduct regular performance evaluations and coaching sessions.
* Foster a culture of continuous improvement and innovation in service delivery.
Job Description
Job Title: Restaurant Manager.
Location: Park Hotel Kenmare, Kenmare, County Kerry, Ireland.
Department: Food and Beverage.
Reports To: General Manager.
Employment Type: Full-Time, permanent.
Role Overview:
At Park Hotel Kenmare, we are seeking a highly experienced and visionary Restaurant Manager to lead the operation of our fine dining restaurant, Landline. The ideal candidate will have a proven track record of excellence in fine dining leadership and Michelin experience in a stand-alone restaurant, or a luxury hotel restaurant. This role is critical in our strategic trajectory and positioning.
Key Responsibilities:
Leadership & Operations:
* Oversee daily operations of Landline, ensuring the highest level of guest experience.
* Lead, inspire and manage a team of servers, sommelier and supervisors.
* Implement and uphold world-class service protocols with rigorous attention to detail.
* Work closely with the Head Chef to ensure seamless front-of-house/back-of-house synergy.
Guest Experience:
* Create a refined, personalised dining atmosphere for our discerning clientele.
* Resolve guest concerns professionally and discreetly, anticipating needs to exceed expectations.
* Ensure consistency in service delivery, ambiance and overall dining experience.
Financial & Administrative:
* Drive profitability while maintaining impeccable service quality and fine dining standards.
* Develop rosters in alignment with labour costs and business demand.
* Monitor and manage budgets, labour costs, inventory and operational expenses.
* Create strategic service plans and support marketing efforts aimed at Michelin recognition.
Team Development:
* Recruit, train and mentor a high-performing team with a culture of excellence and accountability.
* Create Standard Operating procedures to aid team members in achieving all areas of operational excellence.
* Conduct regular performance evaluations and coaching sessions.
* Foster a culture of continuous improvement and innovation in service delivery.
Qualifications
Key Requirements:
Education & Qualifications:
* Bachelor’s Degree or Diploma in Hospitality Management or a related field is advantageous.
* Advanced wine knowledge (WSET Level 2 or above) preferred.
Experience:
* Minimum 2 years of fine dining Restaurant Management/ Assistant Management experience.
* Proven leadership in a Michelin-starred or Michelin-aspirational environment is preferred.
* Experience in luxury hotels or renowned standalone restaurants required.
Skills & Competencies:
* Exceptional knowledge of fine dining etiquette, wine service and Irish culinary trends.
* Strong leadership and interpersonal skills with the ability to inspire and lead by example.
* Impeccable attention to detail, poise under pressure and a guest-centric mindset.
* Proficient in restaurant management software (e.g. Tablepath, Pixel).
Additional Information
Work Environment & Benefits:
* Competitive Wage
* Use of our pool/ gym facilities
* Discounted rates at Park Hotel Kenmare
* Discounted rates at other Relais & Chateaux properties
* Complimentary on-site parking
* Excellent training and development
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