Technical Systems Specialist
We are seeking an experienced Technical Systems Specialist to join our team. The successful candidate will have a strong background in IT systems and services, with excellent technical skills and the ability to communicate effectively.
In this role, you will be responsible for the installation, maintenance, and troubleshooting of various technical systems. This will include monitoring connected customer assets and ensuring reliable system performance.
You will also support the procurement, installation, and commissioning of equipment for new and retrofit installations. This will involve activating and configuring equipment through our web portal, ensuring accurate linkage to customer systems.
A key aspect of this role is verifying system performance, signal strength, and data transmission integrity. You will also monitor alarms and escalate performance issues as necessary.
This position requires strong analytical and problem-solving skills, as well as the ability to work effectively under pressure and manage multiple priorities.
Required Skills and Qualifications:
* Bachelor's degree in Engineering, Technology, or a related discipline
* Excellent verbal and written communication skills, with the ability to support both customers and internal teams
* Strong problem-solving, analytical, and decision-making abilities
* Familiarity with Programmable Logic Controllers (PLCs)
* Awareness of Cyber Security principles and best practices
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
Other Duties:
* Occasional travel for business, training, or project support
* Participate in monthly strategic meetings with the European Digital Services Team to share updates and contribute to service enhancements