DisclaimerWe never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.About TMFTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our experts and 125+ offices in 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business successDiscover the roleTMF Group is currently looking for a WPS Engineer to join our team in Dublin, Ireland. Apply for this exciting job opportunity todayKey ResponsibilitiesDeploy, update and upgrade operating systems, manage policies and profiles, Manage and protect IT assets, manage apps and data and Configure connectivityMonitor and respond and effectively to requests and incidents assigned to workplace support group in ITSM ticketing tool within defined SLAAssisting end users with technical needs, related to the usage and utilization of the IT assets, and IT accessing supported applicationsFollow best practices to meet performance and security requirements. This is usually during new joiners' induction, deployment of a change, or on a need-to basisAssisting in compiling and providing (or sharing) documentation to the end users for the basic use expected for TMF assets such as Printers, Projectors, Smart boards. To ensure the end users are confident enough after reading those concise instructions to operate the devices without assistanceAlways ensure there is proper documentations (may include photos and diagrams) of all IT assets and their configuration of the local officeUpdate the asset management register upon purchasing, decommissioning, assigning or unassigning, any IT asset, and IT asset information should always be up to date and accurate on fileEnsure the access to the applications is available and effective, and the applications are well documented and up to date. Ensure the data is documented in LeanIX and up to dateEnsure active directory objects, OU's, Groups are up-to-date. Ensure every AD object has proper description to each, following standard naming conventionsProvide proactive hand & eyes support for Operations and Engineering IT teams, in administration, management of local office servers, network and other global infrastructure componentsEnsure all servers are being backed up as per schedule and chosen plan, Patched and updated, and included in security and monitoring scans and monitoringMonitoring all physical or logical resources whenever possible to ensure no disruption to the serviceEnriching the Azure Chatbot knowledge, by governing the accuracy and comprehensiveness of the chatbot pertaining the local office requirements and participate in a role in the continual improvement process of the chatbot serviceRaise purchase orders. Controlling the IT expenses and participate in IT budgets processesKey RequirementsWindows 10/11, Windows Server 2016/19 and Hyper-V installation, administration and configurationWork experience on ITIL 4 processes and certifiedLAN and WIFI access points management for local OfficesDell Physical server, storage administration and DPM disk and Tape backup managementWork Experience on Citrix, VPN and other Infra servicesWhat's In It For YouPro-rata holidays based on 25.5 days annuallyNon - contributory social clubAccess to the Global Business Academy suite of trainingAccess to Go Fluent Language LearningThe opportunity to participate and get involved in activities relating to Social / ESG / CSR / D&I / WellbeingWe're looking forward to getting to know you