Front Office Receptionist/Guest RelationsSheen Falls Lodge Sheen Falls Lodge, Kenmare, Co. Kerry, V93 HR27Apply for this jobShareWe are currently inviting applications for a front office professional with 5* previous hotel experience and proven ability to join our team.As a Member Of The Front Office Team, You Will Be Assisting In The Day-to-day Running Of The Department Which Includes Taking Bookings, Checking Guests In And Out Of The Hotel, Allocates Rooms And Keys, Answers The Phone And Is The Main Point Of Contact Of The Guests So Knowledge And Experience In The Following Areas Is Essential To Be Considered1-2 years previous hotel 5* front office experience.Fluent English both oral and written.Experience with Hotsoft and Tablepath is preferred but not essential.,Shares our passion for delivering the highest standard of customer service.Have excellent communication, procedures and administration skills.Local knowledge is an advantage.Responsibilities:Dealing with all guest enquiries and needs; the accurate billing of guest accounts; the efficient handling of all correspondence; maintaining good communication with guests and both colleagues and management. The efficient check-in and out of all guests. The efficient taking of reservations on behalf of the Hotel.Hours of Work: 8 hours per day:7.30 – 4.30,, 9-6/10-7/11-8/12-9, five days over seven to include weekends and bank-holidays.Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.Apply for this job Back to Search