Job Specific Responsibilities & Role Competencies
Deliver engaging, high-quality teaching and learning sessions that reflect best practices in home care.
Work collaboratively with Shared Service Recruitment Team, HR departments, and management teams to meet training objectives.
Establish and maintain a positive, inclusive, and supportive learning environment.
Provide individualised support to Caregivers, addressing their specific learning needs.
Conduct and oversee assessments during Induction Training, ensuring accuracy and compliance.
Ensure training delivery meets the requirements and quality standards set by Dovida.
Monitor, track, and report on KPIs related to training performance and outcomes.
Maintain accurate and up-to-date training records to support monitoring and reporting.
Deliver Manual Handling and Patient Handling classes, ensuring all equipment used is regularly serviced and compliant.
Provide timely refresher Manual and Patient Handling training sessions for existing staff.
Complete the New Caregiver NCCA following Induction Training.
Role Competencies
Strong communication, presentation, and facilitation skills.
Ability to motivate and inspire learners in a supportive manner.
Excellent organisational and record-keeping skills.
Empathy, patience, and a people-focused approach.
Commitment to continuous professional development and maintaining industry knowledge
Education | Experience | Requirements
Train the Trainer Delivery and Evaluation – Level 6 qualification. (Mandatory)
Manual Handling Instructor – Level 6 qualification. (Mandatory)
Patient Handling Instructor – Level 6 qualification (Mandatory)
Minimum of one year’s experience in Care Management within a Home Care setting would be preferred. (Extensive Caregiver experience may also be considered.)
Reasonable Accommodation Statement
We are an equal opportunities employer and are committed to providing reasonable accommodations throughout the recruitment and selection process. If you require any adjustments, please let us know and we will work with you to support your application.
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